Király, PéterPéterKirályBrase, JanJanBrasePutnings, MarkusNeuroth, HeikeNeumann, Janna2022-07-052022-07-052021https://resolver.sub.uni-goettingen.de/purl?gro-2/112390deQualitätsmanagementbook_chapter10.1515/9783110657807-020